Lost documents: ID card, passport, driving licence
When you lose a document, what matters most is that whoever finds it can reach you. These steps make both the search and, if needed, the replacement easier.
1. Check found documents
Check the found documents section on Tapdıq.Az. Finders usually include the owner's name, but may write it in a different grammatical form (for example "Muradovaya verilmiş" instead of "Muradova" in Azerbaijani). Search for your name in several forms.
2. Check the places you visited
Bank, post office, notary, hospital, café or taxi — call the last places where you showed or took out the document. If it was lost on the metro or a bus, contact the station or the transport operator.
3. Post a listing
Post an "I lost" listing in the Documents category. Include the document type and the owner's name, but do not publish the document number or personal ID (FIN) code.
4. If it was stolen or does not turn up
- If the document was stolen, contact the police (102).
- To replace an Azerbaijani ID card you can apply at an ASAN xidmət centre.
- If you are a visitor and lost your passport, contact your country's embassy or consulate.
- If a bank card was lost along with your wallet, block it right away.